Chatwoot vs Element
Chatwoot is listed under Communication, Element under Communication. Each name links to the product's own site.
| Category | Communication | Communication |
|---|---|---|
| Pricing | Open source | Open source |
| Public code | Yes | Yes |
| Tags | customer-support, live-chat, helpdesk, self-hosted | matrix, encryption, federation, chat |
| Website | chatwoot.com | element.io |
What Chatwoot does
Chatwoot collects conversations from live chat, email, WhatsApp and social accounts into one shared inbox. It has canned responses, automation rules and reports. The community edition is MIT-licensed.
What Element does
Element is the main client for the Matrix network. It offers encrypted chat, spaces and video calls, and works with any Matrix server, including one you host yourself.
Other options
See all Communication.